Your privacy matters to us. Not as a box-ticking exercise, but because this community is built on trust, and trust only works if we're honest about how things operate. This policy explains what we collect, why we collect it, and how we keep it safe.

This policy applies to The Different Society (ABN 71 687 897 132) and all data collected through thedifferentsociety.com.

1. What We Collect

When you visit our site, place an order, or sign up for anything TDS-related, we may collect:

• Personal details: name, email address, shipping and billing address, phone number

• Payment information: processed securely through trusted third-party gateways. We never see or store your full card details.

• Order history: what you bought, when you bought it, and any relevant notes

• Website usage: pages viewed, time on site, clicks, and other analytics

• Device information: IP address, browser type, cookies

• Marketing preferences: if you choose to opt in

We only collect what we need. Nothing more.

2. How We Use It

Your information is used to make your TDS experience work properly and, where you've asked for it, to keep you in the loop.

• Processing and shipping your orders

• Sending order confirmations, shipping updates, and customer support replies

• Personalising your experience on site

• Sending marketing emails or SMS, but only if you've opted in

• Analysing how the site performs so we can improve it

• Detecting and preventing fraud or suspicious activity

• Meeting our legal obligations

We do not sell your personal information. Not for cash, collaboration, or anything else. Full stop.

3. How We Store and Protect It

We take data security seriously. Your information is stored using industry-standard safeguards and encrypted payment systems. We use trusted third-party platforms including Shopify, Klaviyo, and Stripe. Only authorised team members can access your data, and only when it's needed to help you.

No system is completely immune to risk, but we apply every reasonable measure to keep yours safe.

4. Who We Share It With

We may share your information with:

• Trusted service providers: shipping partners, payment processors, email platforms

• Analytics tools that help us understand how the site is performing

• Legal authorities, if we're legally required to comply

We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.

5. Cookies

Our site uses cookies. Not the kind we'd rather be making, but the digital kind that help the site work properly.

Cookies help us:

• Remember what's in your cart

• Understand how you're using the site

• Personalise what you see

You can disable cookies in your browser settings at any time. Some features may not work as well if you do.

6. Marketing Communications

If you sign up for our emails or SMS, you may hear from us about:

• New product drops and launches

• Restocks and limited-edition releases

• Stories from inside the build

• Events, offers, and things worth knowing

You can unsubscribe at any time using the link in any email, or by contacting us directly. We won't take it personally, and we won't make it difficult.

7. Your Rights

Depending on where you live, you may have the right to:

• Access the personal data we hold about you

• Correct anything that's inaccurate

• Request that your data be deleted

• Withdraw consent for marketing at any time

• Ask questions about how your information is being used

To exercise any of these rights, just get in touch. We'll respond promptly.

8. Children's Privacy

Our website is not directed at children under 13, and we do not knowingly collect data from them. If you believe a child has provided us with personal information, please contact us and we'll remove it.

9. Changes to This Policy

We may update this policy from time to time. The most current version will always live here. If we make significant changes, we'll let you know.

10. Contact Us

Questions about your data, or anything else?
Email: hello@thedifferentsociety.com

We're human, we're responsive, and we're genuinely happy to help.